Cancellation & Return Policy – Milano
Introduction
At Milano, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and transparent return or cancellation process, designed to be clear and fair for all customers worldwide.
Right of Cancellation
As a customer, you have the right to cancel your purchase within 14 calendar days, without providing any reason.
The cancellation period begins on the day when:
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You (or a third party designated by you, excluding the carrier) receive the goods, or
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In the case of partial deliveries, the day you receive the final item of your order.
How to Exercise Your Right of Cancellation
To exercise your right of cancellation, you must clearly inform us of your decision to withdraw from the contract.
Please submit your request via email to:
📩 support@milanostyle.fr
The use of a standard cancellation form is not mandatory.
Effects of Cancellation
In the event of a cancellation, we will refund all payments received from you, including standard shipping costs (excluding any additional charges for express or special delivery options).
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Refunds will be processed within a maximum of 14 days from the date we receive your cancellation request.
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The refund will be issued using the same payment method used for the original transaction, unless otherwise expressly agreed.